Friday, April 20, 2018

The Week, That Was - April 2018 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!



M Hotel Downtown by Millennium Dubai endorses RateTiger for online distribution
M Hotel Downtown by Millenium has improved their online sales through eRevMax’s seamless connectivity with leading OTAs. The 4-star property has been using RTConnect to update rate and inventory across online sales channels and receive reservations into their property management system (PMS).


Top concerns hotels need to know about the GDPR and how to prepare your action plan
The GDPR is a regulation in EU law on data protection and privacy for all individuals within the European Union and regulates how companies manage, use, and share personal data. The GDPR will take effect on May 25, 2018. The GDPR applies to natural persons, whatever their nationality or place of residence, whose personal data is processed and whose behavior is monitored while within the EU. This change in legislation means that nearly every online service is affected, and the regulation has already resulted in significant changes for US users as companies begin to adapt.


Booking.com buying tours/attractions tech company
The FareHarbor acquisition will help provide content to expand Booking.com‘s upselling of consumers on tours after the consumers have already bought another product from the online travel giant.
   
For hoteliers: 6 steps to success in text messaging and chat from an expert
As text messaging and chat become the communication channels of choice for consumers, more hotels are adapting to the trend by inviting travelers to connect with them by SMS, chat widget, or messaging app. Consumers love messaging because it’s fast, easy, and convenient.


Airbnb moves into MICE accommodation space
Airbnb has released its Airbnb for Events tool, offering event organisers and conference planners the ability to create an interactive map of Airbnb listings near their venues.


The data says: Global demand growth for Airbnb, TripAdvisor and Agoda
One of the main criteria for mastering global expansion is understanding the market you are about to enter and the elements that set that market apart. But just as important is being keenly aware of what is similar and which elements of an existing strategy can be applied ‘as is.’ Few examples show this process more clearly than Airbnb’s strategy in France where the company is enjoying a 25% traffic share increase among the top 20 sites in the sector.


Meet us at
ATM Dubai, from 22 – 25 April 2018 to see how we can assist you - marketing@erevmax.com

Thanks and have a good day!

Thursday, April 19, 2018

M Hotel Downtown by Millennium Dubai endorses RateTiger for online distribution


M Hotel Downtown by Millenium has improved their online sales through eRevMax’s seamless connectivity with leading OTAs. The 4-star property has been using RTConnect to update rate and inventory across online sales channels and receive reservations into their property management system (PMS).
Middle East is the fastest-growing region for travel with UAE being the dominant market. With over 15 million overnight visitors, Dubai has seen double digit growth in mid-market travel segment. The city, being the business and shopping hub in the region with the highest smartphone penetration, has seen major shift in the entire travel value chain due to digitization – from travel research to booking to guest engagement. 
Prior to RateTiger, M Hotel tried various channel managers to update rates and allotments on different OTAs but there was still a lot of manual task involved. Being a popular choice of guests, not having the ability to immediately update its rooms and rates was a potential handicap for its revenue stream and constant hindrance on staff. The extreme competition in Dubai hospitality sector fuelled by additional supply of rooms in the city has made managing online sales channels even more complex.
“The biggest challenge that we faced with our earlier distribution solutions was the time delay in sending ARI update to all channels. Proper distribution of rates and availability is very vital in eliminating parity issues which is an ongoing challenge with most of the hotels and one of the top most measurement factor which affects your search ranking in OTAs. RateTiger has really changed that considerably given the amount of data which is pushed to the channel manager,” said Unni Krishnan, Revenue Manager, M Hotel Downtown by Millenium.
RTConnect’s pool inventory model allows Unni and his team to continuously distribute its live rates and inventory to multiple booking channels and deliver updates back into its property management system (PMS) in real-time, without worrying about overbooking. eRevMax’s stable 2-way XML connection with all leading online sales channels have allowed them to easily connect with better performing OTAs.
RateTiger seems to be following the most important rule of the technology world ‘Keeping it simple but powerful’!” summarized Unni Krishnan.
eRevMax is known for its stable solutions with 99% product uptime. While other companies struggle to offer continuous connectivity, eRevMax has invested in building a robust infrastructure to provide hoteliers with uninterrupted service over the last 17 years. The company offers excellent connectivity with over 350 online channels and provides 24x7 support.
Team eRevMax, represented by Diako Sali and Ram Mohan Dubey, will be attending ATM Dubai from 22 - 25 April 2018. To set a meeting, contact marketing@erevmax.com


Friday, April 13, 2018

The Week, That Was - April 2018 Week 2


In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

A brief history of property management systems
A lot of hotel websites, for example, show weather information, but it is unlikely that web agencies develop their own weather widgets from scratch. More likely, they connect to existing monitor apps, so that web users can check the temperature of their chosen destination without even realizing that the information is actually provided by an external source. This communication is made possible by the use of an API.

https://www.tnooz.com/article/hotel-property-management-systems-pms/

eRevMax strengthens its leadership team for LiveOS
Hotel distribution connectivity specialist, eRevMax, today, announced the expansion of its leadership team for LiveOS by appointing of Diako Sali as Director of Global Sales. Diako’s appointment reflects eRevMax’s growing focus to accelerate its growth in market share and customer base for its single-sign-on platform LiveOS.

https://goo.gl/PJgaqF

The HSMAI Region Europe Awards 2017
The European HSMAI Awards took place in Amsterdam last Tuesday evening, marked by a great atmosphere, dancing guests, excellent entertainment, food, beverages and, but not least, top notch winners – and now the Top 20 the list is also official!

https://www.hospitalitynet.org/news/4087909.html

IS YOUR HOTEL WEBSITE READY FOR WHAT’S NEXT IN 2018?
There are two major factors that will affect website performance in 2018:
Google’s Mobile First Index
Website ADA Compliance

https://www.hebsdigital.com/are-you-ready-for-2018

What Does Hotel Personalization Mean To You?
Hotels are pursuing personalization strategies because their guests are asking for it. Guests want the entire travel experience to be easy, and the best way to do that is to know what they’ve done before, what they like, and wow them with the right service and recommendations.

http://duettocloud.com/hotel-personalization-mean/

The Beginner’s Guide to Basic (but Essential) Hotel Technology by Trivago
Hotel technology now lives in large part online. Which means that hoteliers access and engage with hotel technology online to do everything from marketing their properties to distributing their rooms, managing their daily operations, processing reservations, and everything in between.

http://hotelmanager-blog.trivago.com/beginners-guide-to-hotel-technology/

Improve your online revenue by selling on the right channels.

Meet us at
Tianguis Turistico, Mazatlán, Mexico from 15 - 18 April 2018
ATM Dubai, from 22 – 25 April 2018 to see how we can assist you - marketing@erevmax.com

Thanks and have a good day!


Wednesday, April 11, 2018

TrustYou Celebrates Its 10 Year Anniversary




Our partner TrustYou, the world’s largest guest feedback platform, is currently celebrating its 10 Year Anniversary.
As a token of appreciation, TrustYou is running a special promotion: interested hotels buying a 12-month license of the full platform or any single feature of TrustYou will receive 6 months for free. This promotion is valid until 30 April 2018 – find out more –
https://goo.gl/sJevfw


10 Milestones In 10 Years – TrustYou’s Most Important Moments

2008 - TrustYou Is Founded - The Adventure Begins!
 2010 - Launches Online Reputation Management and Guest Survey Solutions for Hotels
 2013 - Meta-Review & Widgets Made Available to Hotels, Travel Websites, and OTAs
 2015 - Acquires Brand Karma and Strengthens APAC Market Presence and Growth
 2016 - Google Licenses TrustYou Review Data on Google Hotel Search & Maps
2016 - Purchases Checkmate to Complete the Platform with TrustYou Messaging
2017 - Recruit Holdings Acquires TrustYou to Accelerate Global Growth
2017 - Live Chat Launched for All Customers
2018 - HTR Award - Top Rated Reputation Management Software
2018 -  New Office for their Headquarters



 
If you’re interested in using the industry’s top-rated guest feedback platform, do it now and take full advantage of its anniversary promotion –