Wednesday, October 26, 2016

Introduction of TrustYou Tile - Manage Guest Reviews from LIVE OS Platform

As a hotelier, you know that engaging with your guests is crucial for developing loyalty and converting them into your biggest brand ambassadors. We know you want to monitor each and every conversation, and respond to it. That’s why we are pleased to present to you the world’s largest Guest Review Management platform – Trust You in LIVE OS.

You can now access your guest reviews and ratings directly on your LIVE OS dashboard. From booking your hotel until after the guests check out, TrustYou's products help hotels leverage guest feedback to impact the entire guest journey.

It is the undeniable truth that guests are the King in hospitality sector and in this age of digital era they rule the industry. You’d perhaps agree that reputation has a positive correlation with the hotel’s overall Average Daily Rate and revenue - thus we're happy to bring Trust You in LIVE OS. This will help hotels to access guest reviews and ratings collated by TrustYou, directly on the LIVE OS platform for informed decision making and take actions to improve their ratings.


TrustYou is the world’s largest guest feedback platform that analyzes millions of travel reviews scattered online and transforms them into actionable insights and data visualizations for hotels and travel intermediaries worldwide. You can provide guests with better services and enhanced offerings by monitoring, surveying and acting on these reviews and feedback. TrustYou helps intermediaries to improve travelers’ search-shop-buy experiences by providing structured information like Meta-Reviews.

You can also turn your opportunity into business by leveraging reputation management tool by TrustYou directly from your LIVE OS dashboard.

Want to know more how it can help your hotels to improve guest satisfaction quotient? Contact us today!



Posted by Omprakash Singh, Business Analyst, eRevMax

Friday, October 7, 2016

eRevMax joins hand with Hope Kolkata Foundation to celebrate 'Daan Utsav'

eRevMax, the leading hospitality technology solutions provider, has partnered withKolkata based NGO Hope Kolkata Foundation to extend support to celebrate ‘Daan Utsav’ - an initiative that encourages the joy of giving. Employees of eRevMax have enthusiastically volunteered and contributed generously to help the underprivileged children by sponsoring one month’s ration to one of Hope Kolkata Foundation’s protection home.


By encouraging and enabling employee volunteering, eRevMax brings together people and good causes to create a wave of change. Daan Utsav was celebrated at eRevMax’s Kolkata office from 2nd October to 4th October. Volunteers from various departments took an active interest and donated one month’s dry ration for the noble cause.

“Hope Kolkata Foundation is very pleased to be working with eRevMax for the all-round development of street children in Kolkata. eRevMax is one of our new partners who have taken keen interest in working closely with the kids at our protection homes. The team has been conducting various activities and has wholeheartedly supported us through Daan Utsav,” said Geeta Venkadakrishnan, Director, Hope Kolkata Foundation.


Launched in 2009, Daan Utsav is India’s annual ‘festival of giving’. Celebrated every year, in the week including Gandhi Jayanti (October 2-8), it brings together people across the country to participate in their own ways and give back to the society.

Read Full story here.