Wednesday, April 26, 2017

eRevMax completes 2-way integration with ResAvenue



Hotel connectivity expert eRevMax has completed integration with ResAvenue, a popular online hospitality solution provider in India. The integration will facilitate hotels using ResAvenue to update rates and availabilities directly to their brand.com through RateTiger and RTConnect interface. 

Mumbai based ResAvenue is a ‘plug and play’ booking engine & CRS offering multi-lingual responsive and personalized booking experience to over 1000 hotel customers in South Asia and Middle East. The 2-way interface enables eRevMax to capture and deliver online direct bookings to the hotel PMS instantaneously, thereby eliminating manual handling of reservation notification and chances of overbooking. 

A hotel can augment its revenue stream with the establishment of smooth and seamless connectivity between the property and its other partners in the distribution ecosystem. ResAvenue is thrilled about the deep integration via 2-way connectivity between eRevMax, the leading online distribution technology provider, and our ResAvenue CRS. This collaboration effectively harnesses the potential of cutting-edge hospitality technologies to automate distribution and boost the hotel’s revenue,” commented Akhil Thakur, Manager-Travel Industry Services, ResAvenue

“At eRevMax, we give utmost priority to offering hotels a diverse range of connectivity solutions. By integrating with ResAvenue, we have expanded our core distribution offering, the real-time 2-way connectivity with hotel systems and online sales channels to include the hotel brand.com site,” said Ashis Saha, SVP – Project Management, eRevMax


Both the companies are attending Arabian Travel Market in Dubai from 24 – 27 April 2017. To set a meeting, please contact marketing@erevmax.com



Friday, April 21, 2017

With Love from Sao Paulo - Technology Hits and Misses from WTM LATAM

Time is Money!
This statement has never been as valid perhaps as it is today.

I was at WTM Latin America a few days back and realized the truth and depth of this statement while talking to some friends from the industry. Constant news from solution providers and revolutionary technological innovation continues to prove how valuable time is!

For those like me who had their first contact with a computer in the early 90's and learnt the complicated codes of the GDS used by Varig Airlines (my first job in the industry) – we get amazed by the developments that has happened since then.

Year after year, hotels have had several innovative tools at their disposal to simplify their daily work and facilitate the management of business, but the main concern for them is how to choose the best from among so many options available in the market.

Now let’s talk about Latin American hoteliers in specific. I have been working with hotels in this region for quite some time now and I see that many of them are able to see a new world of opportunities with excellent perspective on improving their room occupancy, RevPAR and overall profits.

However, there are various others that are yet to understand and visualize all the benefits that these new distribution and connectivity tools can provide to their business. We can’t blame them because this technological evolution has been very fast and ran over all the pre-existing models. 

Hoteliers need to adapt to non-fictional reality and try to understand the origin and consequences (both positive and negative) of this evolution.

The new generation of hotel employees is able to adapt more easily to trends and new technologies. For many, the thought of being "stuck" in an office can be the worst nightmare and hence mobility, agility, thinking outside the box and the possibility of managing your work through virtual access to hotel systems is very appealing. This is the era of connected individuals who are constantly sharing with the world what they are doing. They are open to new technologies and apps and are not scared to try anything new.

Think about a Ferrari! Everyone agrees that it is a wonderful car but it just doesn’t make any sense for you to buy it, if you only know how to ride a bicycle. This is one of the most famous analogies that many ‘old school’ hoteliers still make when approached with innovative technologies. They continue to ignore potential growth opportunities that could come their way with the right distribution tools and by selling on the right channels.
They also ignore market changes and think they can continue working like they used to in the 90’s. They think will be able to survive in the market riding their bicycles while their competitors are using Ferraris.

As a result of the advancement of technology, work-flow processes of the past will not survive the current day pressure of hoteliers and is getting altered quickly. Cloud technology and innovative platforms will only help hotels in this increasingly competitive market. In addition to bringing several improvements to the professionalization of the hotel market in Latin America, the greater reflection of this technology adoption will be seen in how hotels effectively meet and exceed guest expectations. 

Karl Marx once said "The production of too many useful things results in too many useless people."
 
I wish I could show Karl Marx all the technological innovations of our market today and he would, for sure, change his mind. 

Because TIME IS MONEY after all!




This post is by Alex Moura who is the Regional Sales Director for North America, Caribbean & Brazil at eRevMax. He can be reached at alexm@erevmax.com

Pegipegi completes 2-way integration with eRevMax


Pegipegi
, one of the most popular online travel agencies in Indonesia, has completed 2-way integration with eRevMax. The seamless interface will allow hotels using RateTiger and RTConnect platforms to update rate and availabilities and receive reservations generated through the channel in real-time.


“As an OTA providing Hotel, Flight and Train booking services, Pegipegi always strive to provide the best service not only for our customers, but also for our partners. Through our co-operation with eRevMax, we try to provide convenience for our hotel partners to be more practical in uploading their room availability, price, and facilities in Pegipegi,” Ryan Kartawidjaja, Deputy CEO, Pegipegi.

“At eRevMax, we give utmost importance to provide our hotel customers with a diverse range of superior connectivity options. The integration with Pegipegi allows us to offer hotels with wider selection of leading South East Asian channels to choose from and capitalize on the region’s online travel growth story,” said Ashis Saha, SVP – Project Management, eRevMax. 

Launched in 2012, Pegipegi currently offers more than 7,000 hotels in Indonesia, more than 20,000 flight routes, and more than 1,600 train routes.

Wednesday, April 19, 2017

Dubai based star hotel experiences 600% growth in online business with RateTiger

Astoria Hotel in Dubai shared recently that it experienced 600% growth in online business over the last 3 years with RateTiger channel management and rate intelligence solutions.

Alankar Borkar – Manager –Sales & Reservation at the hotel says Rate parity & accurate inventory management are must to maintain your property at par with your competitors, specially clusters like Bur Dubai which are very price sensitive. Being heritage property in Dubai was a tough transition period for us to market on dynamic platforms - we can say eRevMax – RateTiger is our most important partner in this transition. We have stretched our online market to 38 % in the last 3 years due to excellent support & tools from RateTiger. We highly recommend RateTiger products especially in Dubai.”

Astoria Hotel is a three-star property with over 100 rooms. RateTiger’s real-time connectivity with over 300 online sales channels has facilitated the property to connect to the better producing OTAs, resulting in an increase in online business share from 5% to 38% over 3 years’ period.
The Middle East is the fastest-growing region for travel with the UAE being the dominant market. With over 15 million overnight visitors, Dubai has seen double digit growth in mid-market travel segment. RateTiger solutions have enabled Astoria Hotel to maintain real-time rate and availability in OTAs based on sound business intelligence.

Ali Kansou, Regional Sales Director at eRevMax will be present at Arabian Travel Market in Dubai from 24 – 27 April 2017. To set a meeting, contact marketing@erevmax.com today.